FAQ

What are the delivery times?

  • Italy: 24 working hours from the time of dispatch
  • European Union: 2-5 working days

What are the shipping costs?

  • Italy: €7.90
  • European Union: €19.90

Which couriers do you use?

Shipments are made via Poste Italiane Express , all traceable.

Can I change or cancel an order?

Yes, only if your order hasn't been processed yet. Email us immediately at info@spacetechgroup.it , including your order number.

What should I do if I receive a damaged package?

We invite you to refuse delivery or sign with reservation of inspection and contact Poste Italiane immediately on +39 064526 3322 .

Also, write to info@spacetechgroup.it with a photo of the package.

How can I report an incorrect or defective product?

Please email us at info@spacetechgroup.it within 2 days of delivery, including your order number and a photo of the product.